Small business · Use case

Put your support inbox on autopilot.

Most support emails are the same twenty questions in different words. We build AI automation that answers them in seconds — day or night — drafts responses for the rest, and routes the truly hard cases to your team with full context. You stop paying salary hours for copy-paste answers.

Typical saving
~20 hours / week
of tickets resolved automatically64%
first response time, from hours<2 min
team hours handed back weekly~20h
The cost of doing this manually

What this is costing you today.

Same questions, every day

Opening hours, order status, pricing, returns — your team retypes the same answers while real work waits.

Slow first response

Customers expect minutes. Inboxes deliver hours. Every delay costs trust — and sometimes the sale.

Nights and weekends go dark

Questions that land after 18:00 sit until morning. Some customers don't wait.

What we automate

The work that comes off your team's plate.

Instant answers to known questions

Trained on your real FAQ, policies and past replies — answers in your tone, in seconds.

Smart triage & routing

Classifies every email, tags it, and routes edge cases to the right person with a summary.

Draft-for-approval mode

For sensitive topics the AI drafts, your team approves with one click. You stay in control.

Order & booking lookups

Connects to your shop or calendar so 'where is my order?' gets a real answer, not a template.

24/7 after-hours coverage

The inbox keeps answering while your team sleeps — with a human escalation path.

How it works

Audit → Build → Run.

01

Free AI audit

We map exactly what's automatable in your workflow — and the savings number behind it. Free, 15 minutes.

02

We build it

Productized automation wired into your existing tools. Live in weeks, not quarters.

03

It runs 24/7

Monitored, with human-in-the-loop approval on anything consequential. You stay in control.

FAQ

The honest answers.

Will customers know they're talking to AI?

That's your call. Most clients label automated replies transparently; the answers are trained on your tone and policies, so quality stays high either way. Anything sensitive goes through human approval.

What happens when the AI doesn't know the answer?

It doesn't guess. Unknown or low-confidence cases are routed to your team with a summary and suggested reply — your people decide.

Which inboxes and tools does it work with?

Gmail, Outlook, and shared helpdesk tools like HubSpot, Zendesk, Freshdesk or Intercom. We wire it into the stack you already use — no migration.

See what this saves your business.