Internal questions, answered without the queue.
Password resets, policy questions, access requests, 'how do I…' — internal helpdesks answer the same questions for years. We automate resolution from your real knowledge base, with role-aware permissions, human escalation and audit logging. Your IT and HR specialists stop being a search engine.
What this is costing you today.
Specialists answering FAQs
IT and HR professionals spending hours on questions a well-indexed document answers.
Slow internal response times
Employees blocked for hours on a two-minute answer — productivity lost across the company.
Knowledge scattered everywhere
Wikis, drives, chat threads, heads. Nobody can find anything, so they ask — again.
The work that comes off your team's plate.
Instant answers from your knowledge base
Policies, runbooks and docs unified and answerable in chat — with sources cited.
Routine request fulfilment
Access requests, resets and standard provisioning executed automatically within policy.
Role-aware permissions
Answers and actions respect who's asking — finance data stays in finance.
Escalation with context
Unresolved issues land with the right specialist, already summarised and categorised.
Gap analytics
See what people actually ask — and which docs are missing or stale.
Audit → Build → Run.
Free AI audit
We map exactly what's automatable in your workflow — and the savings number behind it. Free, 15 minutes.
We build it
Productized automation wired into your existing tools. Live in weeks, not quarters.
It runs 24/7
Monitored, with human-in-the-loop approval on anything consequential. You stay in control.
The honest answers.
How do you stop it from giving wrong or outdated answers?
Answers cite their sources, are scoped to your approved knowledge base, and low-confidence questions escalate to a human. Gap analytics flag stale documents so the knowledge base improves over time.
Can it actually perform actions, not just answer?
Yes — routine fulfilment like access requests or resets, executed within policy and logged. Anything outside policy goes to a human approver first.
Where does our data live?
Within your boundaries. Encrypted handling, role-aware access, configurable retention and full audit logging — designed with your security team, not around them.